JOB OVERVIEW

The Head of Business development will be responsible for the planning, organization and managing of the P&L of the business, including building up the required management system, achieving quality, productivity, cost and profit goals of existing operation and developing external stakeholder relationship, and managing expansion plan. The head of business development is responsible for the overall productivity and effectiveness of the regional commercial organization.

The ideal candidate will be a strategic, problem-solving, solution-minded and resilient person with demonstrated experience in successfully building and facilitating partnerships across multiple functional groups.

JOB ROLES & RESPONSIBILITES

• Customer Service (Project Delivery Management): Oversee project updates and manage customer interactions from sales handover through project completion, providing regular progress reports and addressing customer queries.
• Post-Sales Customer Support: Provide timely and empathetic support for customer complaints, working closely with the team to resolve issues and improve the overall customer experience.
• Documentation & Compliance: Prepare, checking, and submit essential project documents, liaise with relevant authorities, and ensure timely approvals and smooth solar project progress of applications, approvals, and regulatory compliance on behalf of customers.
• Undertake ad hoc administrative tasks when required.

JOB REQUIREMENTS

• Candidate must possess at least a Diploma or Bachelor’s degree in Business Administration, Customer Service, or related field.
• Proactive, pleasant character, independent, resourceful & willing to learn attitude.
• Passionate about customer service, with the ability to engage positively and patiently, and maintain strong client relationships.
• Candidates fluent in English and Mandarin preferred as role requires candidate to deal with English and Mandarin speaking clients
• Able to work under challenging and fast- paced environment.

APPLY NOW